We will notify you via email or phone when your pet's prescription is approved and ready to be picked up. We will also inform you of the total cost of the prescription. You may either pay with a credit/debit/ATM card by phone or pay at the time of pick-up. If you would prefer to have the prescription mailed to you, please mention this in the "Additional Comments" area, and we will contact you as soon as possible to verify the necessary information.